To know whether the device is running on the latest software version, follow these steps: Second, verify that the Kindle software is up to date. If you don’t have its charger around, here’s a guide to finding a suitable charger for your Kindle. How To Fixįirst, make sure the device is charged enough to complete the registration process. In such cases, the device may still be registered with the previous owner’s account or Amazon might have blacklisted the model number. If you have not bought the device from a legitimate place, there’s a high chance you’ve been sold a lost or stolen Kindle. This usually happens when the device doesn’t have enough charge or has outdated firmware. If you’re having trouble registering your Kindle, there’s a possibility it hasn’t been connected to Amazon yet. Kindle Is Not Being Recognized or Connected If you face no trouble signing into your account from the website, you’ll need to jump to the next step. I have started using a secure password manager who will remember them for me whenever I need them. You may have mixed up your email IDs and Passwords.ĭon’t worry-it happens to me all the time. This usually happens to people who own more than one Amazon account. If you’re unable to sign in, it means you’ve also entered the wrong email and password in your Kindle. To make sure you’re feeding the right Amazon account details, you’ll have to go to the Amazon website first and sign in with the email ID and password you just entered into your Kindle device. Double-check that you’re using the correct email address and password for your Amazon Kindle account. If that’s the case, you’ll need to use a different email address.Īnother possibility is that you’re entering your Amazon account information incorrectly. The most likely cause for your trouble might be that you’re trying to register your Kindle with an email address already associated with another Amazon account. If you’re not, you won’t be able to register your device. The next thing you should do is check whether you’re using the correct Amazon account. If you’re still having trouble, try restarting your Kindle and router. Try updating the firmware on your router or modem. If you’re using an older router or modem, it might not be compatible with the Kindle.If you do not have enough internet data on your mobile, try to reset the network connection.If your home Wi-Fi signal is not up to the mark, try using your mobile internet as a hotspot. Check the strength of your Wi-Fi connection and make sure you’re in range of the router.The first thing to check is whether the Wi-Fi network you’re trying to connect to is working.If your Kindle is not connecting to your Wi-Fi network, there are a few possible causes you should look into. Without connecting to the internet, you cannot register your Kindle device. If you’re having trouble registering your Kindle, the first step is to ensure that your Wi-Fi is working and that your Kindle is connected. In case you are still unable to register your Kindle, then this article will help you troubleshoot the problems! So, let’s get started! 1. If you haven’t gone through the process, make sure you check out that article first. In it, I provide you a step-by-step guide of what you need to do. I have covered the detailed process of how to register a Kindle in another article. With a bit of patience, you should be able to get your Kindle registered in no time. While there is no one-size-fits-all solution to this problem, there are a few things that will help you complete the process. You can also see if it is blacklisted or registered with somebody else’s account. Make sure you’ve entered the right email and password and a time and date matching your time zone. To register your Kindle, make sure it is connected to the internet and is running the latest software version. The good news is that you can try a few things to get it working again. In fact, many Kindle users have run into the same problem. You can also identify your Kindle by visiting Amazon, signing into your account and selecting Your Account > Manage Your Kindle > Manage Your Device > Registered Kindle Devices.If you’re having trouble registering your Kindle, you’re not alone. Serial numbers might also be found on the reverse of the device, and on the box. (There are some variants, which you can find in the full list at /wiki/Kindle_Serial_Numbers) and Canada)ī010 = Kindle Touch 3G + Wi-Fi (Kindle 5) (Europe)ī01B = Kindle PaperWhite 3G + Wi-Fi (U.S.) Do this by pressing Home > Menu > Settings > Device Info and read the serial number, which will begin with one of the following strings, revealing which model you have:ī00F = Kindle Touch 3G + Wi-Fi (Kindle 5) (U.S. A quick method of checking is by looking up the serial number.
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